Sherli Terms and Conditions

These Terms and Conditions ("Terms") govern your use of Sherli’s software and services (collectively, the "Services"). By accessing or using the Services, you (“Licensee”) agree to be bound by these Terms on behalf of yourself and your business. If you do not agree, do not use the Services.

1. License and Access

1.1 Scope of Use

Sherli grants you a non-exclusive, non-transferable license to access and use the Services during your subscription period, solely for managing and automating Google Business Profiles for small and medium-sized businesses you own or are authorized to represent.

1.2 Restrictions

You may not:

  • Reverse engineer, decompile, or copy the Services
  • Modify or distribute the Services
  • Transfer access to others without Sherli’s written consent
  • Use the Services for third-party businesses (unless part of an approved reseller/agency program)

1.3 Updates & Support

Sherli may release updates, improvements, or remove features at its discretion. Support is provided through in-app messaging or email, but response times are not guaranteed.

1.4 Your Responsibilities

You are responsible for maintaining your devices, internet access, and for keeping your account secure. You agree to use the Services only in accordance with applicable laws and platform policies (e.g., Google Business Profile terms).

2. Termination

2.1 Cancellation

Subscriptions auto-renew unless canceled before the renewal date. You can cancel at any time via your dashboard or by contacting support.

2.2 Termination by Sherli

We reserve the right to suspend or terminate your access if:

  • You breach these Terms
  • We detect suspicious or harmful activity
  • Required by law or platform policy

3. Payments & Fees

3.1 Billing

You agree to pay subscription fees in advance based on your selected plan. Payments are non-refundable unless required by law.

3.2 Price Changes

We may update pricing with notice. Continued use after changes means you accept the new rates.

3.3 Taxes

You are responsible for any applicable taxes, excluding Sherli’s income tax.

4. Intellectual Property

All rights, title, and interest in the Services remain with Sherli. You may not use our brand, interface, or code outside of what's allowed in your license.
Feedback you provide may be used by Sherli to improve its offerings without compensation or obligation.

5. Data & Privacy

Use of the Services is subject to our Privacy Policy. Sherli may analyze usage data in anonymized form for service improvements and reporting.

6. Warranties & Disclaimers

The Services are provided "as is" without warranties of any kind. Sherli disclaims all implied warranties, including fitness for a particular purpose and non-infringement.

7. Limitation of Liability

Sherli is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid by you in the month prior to the incident.

8. Indemnity

You agree to defend and indemnify Sherli against claims arising from your misuse of the Services or your violation of these Terms.

9. Confidentiality

You agree to keep Sherli’s proprietary information confidential, including platform design, features, and internal materials.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of [Insert State, e.g., Delaware or California]. Disputes will be resolved via binding arbitration in accordance with local regulations.

11. General Terms

  • You may not assign these Terms without Sherli’s consent.
  • We may reference your business name/logo as a customer unless requested otherwise.
  • Force majeure events may excuse performance delays.
  • These Terms represent the entire agreement between you and Sherli.
  • We may update these Terms with notice. Continued use = acceptance.